Useful contacts

​Categories

Northamptonshire Adult Social Services
Services and support for adults in Northamptonshire.

Social Care Institute for Excellence (SCIE)
Information and resources for frontline social care practitioners.

​Citizens Advice
Free advice to help you find a way forward, whatever the problem.

  • Telephone: 03444 111 444 (National Advice Line)

Community Law Service
Specialist social welfare advice for residents of Northamptonshire.

  • Northampton - 01604 621038
  • Rushden - 01933 313020
  • Wellingborough - 01933 278248

​Voiceability
Voiceability work with people who are vulnerable or marginalised to raise their voices and have rights respected.

​Armed Forces Covenant Northamptonshire
Information and advice on support services available within Northamptonshire for the Armed Forces community and their families.

Armed Forces Support - SAAFA
Lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or Royal Air Force and their families.

  • Telephone: 01604 603899

National Autistic Society​
The National Autistic Society provide a range of quality, professional support services for people on the austim spectrum and their families and carers

Cruse Bereavement Care
Free confidential support for those who have experienced the death of someone close to them.

 Mental Health Northants Collaborative
Group of established voluntary sector providers of Mental Health services in Northamptonshire.

​Alzheimer's Society
Alzheimer's Society is the UK's leading dementia charity. They campaign for change, fund research to cure and support people living with dementia.

  • Support Line: 0333 150 3456

Alzheimer's Society - Local Support
Find local support near you.

Dementia Action Week
The theme for this years Dementia Action Week is about the important of getting a diagnosis. Alzheimer's Society want to encourage those who might be living with undiagnosed dementia and their partners, family and friends to be able to understand and recognise potential dementia symptoms and seek help if it's needed.

Dementia UK
Dementia UK provides specialist dementia support for families through their Admiral Nurse Service.

Herbert Protocol
The Herbert Protocol is a national scheme introduced by Northamptonshire Police and other Police forces across the country which encourages carers and families to record vital infomration on a form which could be used in the event of a vulnerable person going missing.

NHS Information - About Dementia
Find NHS information about Dementia, including symptoms and diagnosis and care and support.

 

​Domestic Abuse Support for Men - ManKind
Support for male victims of domestic abuse and domestic violence.

  • Telephone: 01823 334244

EVE
Providing support, advice and refuge to victims of domestic abuse in Northamptonshire.

  • Telephone: 01604 230311

Northamptonshire Against Domestic and Sexual Abuse (NADASA)
NADASA is made up of different services across Northamptonshire working together to support adults and children who are at risk or have experienced domestic abuse or sexual violence.

Northamptonshire Domestic Abuse Service (NDAS)
Providing 24 hour support, advice and refuge to victims of domestic abuse in Northamptonshire.

  • Telephone: 0300 012 0154

Northamptonshire Rape Crisis
Free and confidential advice on rape, sexual abuse and assault.

  • Telephone: 0300 222 5930

Northamptonshire Sunflower Centre - IDVA Service
Qualified IDVAs offer support and advice to high risk victims of domestic abuse in Northamptonshire.

SERENITY (Sexual Assault Referral Centre)
Forensic Medical Examinations including health needs analysis (contraception/antibiotics/PEPP), Sexual Health follow up, 24 hour advice line, ISVA and ChISVA support, self-referral, anon intelligence, anon samples. If required refers victim for specific counselling for both adults and children.

  • Advice Helpline: 01604 601713 (Mon - Sun: 24 hours)
  • Main Office: 03000 270 040 (Mon - Fri: 8am - 6pm)

Voice for Victims and Witnesses
Providing support and advice to standard and medium risk victims of domestic crimes in Northamptonshire.

  • Telephone: 0300 303 1965

Care Quality Commission (CQC)
The CQC are an independent regulator of all health and social care services in England.

Office of the Public Guardian
The Office of the Public Guardian helps people to stay in control of decisions about their health and finance and make important decisions for others who can't can't for themselves.

Continence Advisory Service
A specialist nurse-led team for adults of all ages providing quality assessment, treatment and management of bladder and bowel problems that impact on the quality of everyday life.

  • Telephone: 01604 678162 (Mon to Fri: 9am - 3pm)

Headway
Supporting those with brain injury both nationally and locally.

  • National Helpline: 0808 800 2244 
  • Local Number: 01604 591045

Health and Care Directory
Health and Care Directory for Northamptonshire.

Northamptonshire Healthcare Foundation Trust
For information on local health services.

Parkinsons UK
For information on Parkinsons and details of local support.

Stroke Asssociation
Supporting people to rebuild their lives after a stroke.

  • National Helpline: 0303 3033 1000

​Dog Warden Service
Contact your local area

Corby

Daventry

  • Telephone: 01327 871100

East Northants

Kettering

  • Telephone: 01536 410333 (during office hours) / 01536 416005 (outside office hours)

Northampton

South Northants

  • Telephone: 01327 322376 (during office hours) / 0800 160 1022 (outside office hours)

Wellingborough

Hoarding UK

Hoarding UK is a UK wide charity dedicated to supporting people affected by hoarding behaviours.

  • Telephone: 020 3239 1600
  • Email: info@hoardinguk.org 

Daylight Centre Fellowship
Provides support to those in North Northamptonshire who are facing personal challenges including homelessness, feeling isolated and learning difficulties.

East Northants Community Services
Support for individuals to overcome the immediate challenges of homelessness, addiction, food poverty and isolation.

  • Telephone: 01933 733001
  • Night Shelter Telephone: 01933 353946

Housing Options Teams:
Contact your local housing team:

NAASH
Northampton Association for Accommodation of Single Homeless is a charity which helps the homeless, based in Oasis House. Oasis House is a Places of Change project initated by a number of partners in the Northampton area including; Midland Heart, The Hope Centre and Maple Access Partnership.

  • Telephone: 0845 206 8646

Northampton Hope Centre
Northampton Hope Centre works to improve the lives of anyone affected by poverty, especially homelessness.

Learning Disability England​
Learning Disability England exists to make life better for people with learning disabilities and their families.

MENCAP
Support for people with a learning disability and their families.

  • Helpline: 0808 808 1111

Northampton Adult Social Services - Learning Disability Support
Local support and services for people with learning disabilities and their families.

SCOPE
National charity with a mission to achieve a society where disabled people enjoy equality and fairness.

Action for Happiness
Action for Happiness have launched a new, free program called '10 Days of Happiness' to boost wellbeing during the Covid-19 pandemic.

​Crisis Cafes
Crisis Cafes are ran by a NHFT Mental Heath Professional and a MIND peer support worker. They provide support and safety to anyone in need and professionals can refer or direct individuals to further services if required.

Mental Health Northants Collaborative
Group of established voluntary sector providers of Mental Health services in Northamptonshire.

Mental Health - Mind
Mental Health charity which makes sure no one has to face a Mental Health problem alone.

  • Corby: 01536 267280
  • Daventry: 01327 879416
  • Kettering: 01536 523216
  • Northampton: 01604 634310
  • Rushden: 01933 312800
  • Wellingborough: 01933 223591

NHS Feel Good App
A Positive Mental Training self-help programme is available on the Feeling Good App, approved by the NHS Digital App Library. It is an evidence-based programme building resilience and supporting patient's recovery from depression, anxiety and stress.

Northamtonshire Healthcare Foundation Trust - Mental Health Support

Access a range of Mental Health support and services within Northamptonshire.

Samaritans
Samaritans works to make sure there's always someone there for anyone who needs someone.

  • Telephone: 116 123 (from any phone)
  • 0300 094 5717

Voluntary Impact Northamptonshire
Voluntary Impact Northamptonshire have a variety of wellbeing resources broken down by District and Borough.

Northamptonshire Police

​Northamptonshire Police
Police service for Northamptonshire; report a crime or get advice.

County Lines

SafeCall: A lifeline for children and families (Word 58KB)
Support service to those in crisis as a result of County Lines.

Modern Slavery

Gov.UK - Modern Slavery
National information in relation to Modern Slavery and helpline details.

Modern Slavery Helpline
Provides victims of modern slavery, the public and statutory agencies with information and support on a 24/7 basis.

  • 08000 121 700

Modern Slavery Strategy
The Modern Slavery Working Group in Northamptonshire have developed a Modern Slavery and Human Trafficking Strategy. This acts as a foundation for partnership activity over the next two years.

Unseen
If you need help, or think someone may be a victim of slavery or exploitation, call the confidential UK modern slavery helpline 24 hours a day, 365 days a year.

Adult Safeguarding
Report an adult safeguarding concern.

North Northamptonshire Council

  • Customer Service Centre: 0300 126 3000 
  • Telephone: 01604 626938 ​(Outside office hours - Emergency Duty Team)

West Northamptonshire Council

  • Customer Service Centre: 0300 126 7000
  • Telephone: 01604 626938 ​(Outside office hours - Emergency Duty Team)

Children's Safeguarding - Multi-Agency Safeguarding Hub
Report a children's safeguarding concern.

  • Customer Service Centre: 0300 126 1000 (option 1)
  • 01604 626938 (Outside office hours - Emergency Duty Team)

Northamptonshire Safeguarding Children Partnership
Information and advice about keeping children safe in Northamptonshire.

Safeguarding Adults: Protecting people against Crime
Information and advice to help people protect themselves against crime.

Drug Addiction: Getting Help

Drug Misuse

Family Support Link
Provides free, accessible and non-judgemental support to those affected by another's substance misuse throughout Northamptonshire.

  • General Enquires: 01933 224632
  • Support Helpline: 01933 227078

Northamptonshire Drug and Alcohol Service

Substance Misuse Information

Substance to Solution
Drug and alcohol service in Northamptonshire which supports people to reduce and stop using drugs and alcohol safely.

The Bridge
The Bridge Programme is a substance misuse agency providing peer support and activities throughout Northamptonshire.

​Age UK
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. Age UK provide services and support at a national and local level to inspire, enable and support older people.

Age UK Northamptonshire
Services and support for older people within Northamptonshire.

Northamptonshire Carers
Northamptonshire Carers aims to offer comprehensive support services to carers living in Northamptonshire. 

​Trading Standards
Northamptonshire County Council's trading standards team.

Corby Voluntary and Community Services 
Corby Voluntary and Community Services are an organisation that offers support and training to other community and voluntary organisations, in and around Corby.

  • Telephone: 01536 267873

Nene Valley Community Action
Nene Valley Community Action offer a wide range of services. Support (infrastructure) services are available for all VCS groups in the Borough of Wellingborough.

Voluntary Impact Northamptonshire
Voluntary Impact Northamptonshire works to improve the quality of life for all of Northamptonshire's communities by supporting voluntary and community action across the county.

  • Telephone: 01604 637522

​Care - Paying for care in your own home

Care in your own home is alos known as community-based care.

Northamptonshire Carers

Northamptonshire Carers aims to offer comprehensive support services to carers living in Northamptonshire.